Staff Hub Global supplies businesses with reliable technicians who deploy, install, configure and report back on every job, backed by managed staffing practices we have refined since 2019.
Staff Hub Global is the accountable service provider behind your field operations. We deliver managed IT and managed staffing with consistent reliability, from a single dispatch to a multi-site rollout.
Ongoing support for your devices, sites and end users, delivered and managed by SHG.
Onsite technicians who act as your hands at the rack, desk or storefront.
Qualified support staff added to your team for projects or peak demand.
We recruit, onboard, schedule and manage temporary staff for you.
Totals since 2019 · On site. On time. On scope.
Two core managed services, supported by the hands-on work our clients ask for most.
Device, site and end-user support under a managed agreement.
Learn moreOnsite hands for data rooms, branches and retail locations.
Learn moreSkilled staff placed and managed alongside your team.
Learn moreDiagnosis, repair and parts replacement for business devices.
Learn moreScreen, battery and device replacement for mobile fleets.
Learn moreStaffed intake counter for drop-offs, pickups and walk-in service.
Learn moreWe collect devices from your location and return them repaired.
Learn moreTechnician training and certification programs.
Coming soonLearn moreBackground-checked, W-2 field technicians who arrive on time, work to the SOW and close out clean.
Refreshes, cutovers, go-lives
Multi-site hardware refreshes, POS and kiosk rollouts, and after-hours cutovers staged and executed on schedule.
Provision, connect, hand off
Laptop and desktop setup, docking stations, printers and peripherals, data transfer and a clean handoff to the user at the desk.
Stores, restaurants, fuel centers
Network drops, back-office connectivity and store technology work scheduled around your hours so registers stay open.
Install, move, add, change
Onsite diagnosis and repair, FRU/CRU part swaps, warranty repairs and RMA returns handled at the point of service.
Mount, connect, verify
Access point installs and swaps, PoE and uplink checks, and signal testing from lifts in warehouses, offices and high-bay sites.
Image, connect, validate
Imaging, enrollment, network connectivity and peripheral configuration, tested and verified before handoff.
Your eyes and hands on site
Directed onsite support for your NOC, help desk or engineers, from power cycles and console access to guided troubleshooting.
IDF, MDF and rack work
Patching and cable management, equipment installs, port mapping and labeling in IDF and MDF rooms and data centers.
Check-in to sign-off
Professional check-in with your site contact, live status to your dispatch desk, and closeout notes with site sign-off.
Mount, connect, verify with staff
POS tablets, kiosks, receipt printers and scanners mounted, connected and verified with store staff before we leave.
Rack, cable, mount, terminate
Rack and stack, structured cabling, network drops, terminations, device mounting and labeling to your standard.
Cut-ins, backboxes, mounting
Wall cut-ins, backboxes and mounting surfaces prepared for clean low-voltage installs, with full PPE on active job sites.
You should never have to chase a technician for an update. Every SHG dispatch ends with a complete closeout record, so your team can close the ticket with confidence.
Every engagement is quoted to your scope, locations and service window.
How SHG technicians deliver for enterprise service programs, one site visit at a time.
How SHG technicians in Georgia carry an enterprise field service commitment to the customer's equipment, one assigned work order at a time.
Practical guidance on field services, deployments and managed IT for the teams who buy them.
When a device or connection fails, the people serving customers often become the people trying to fix it. SHG's Unified Field Services gives multi-location companies one way to arrange onsite setup, repair, replacement and routine maintenance.
Read article: Unified Field Services keep every location ready to work
A clear SOW is the difference between a technician who finishes the job and one who calls you from the site with questions. Here is what to include.
Read article: What to put in a field service scope of work
Both put a technician on your site. The difference is who owns the outcome. A quick guide to choosing the right model for your locations.
Read article: Smart hands or managed IT services: which do you need?Tell us about your sites, scope and service window. A member of our team will follow up with coverage and a quote.
